Process and guarantee
How a mandate runs, and what the guarantee covers
The way we work fits in one sentence: few candidates, all screened, and we stay on the file for six months after the hire.
From the first call to the first day
- Scoping the mandate. We document the role, the shifts to cover and the salary range that can actually hire in your region.
- Search and screening. Direct outreach through our networks, a screening interview, checks on references, cards and availability.
- The shortlist. You get a short list of candidates who have already said yes to that specific role, with our interview notes.
- Onboarding and follow-up. We track the placement for six months. The guarantee kicks in if the fit does not hold.
What gets checked while we search
- Cards and licences. Forklift cards, WHMIS training, CCQ competency cards. We see them before you do. A candidate without the card for the role does not reach you.
- Availability for the shift. Evenings, nights, weekends. Availability is confirmed at screening, before you put an offer together.
- What the market actually pays. If your range cannot hire a machinist or a warehouse team lead in your region, we tell you on the first call.
To place your offer before the first call, each “hire a” page gives the role’s pay by Greater Montreal region, a job description to copy and interview questions. Hiring by occupation
The six-month guarantee
If the placement does not hold six months, we replace it.
- The replacement is on us. You do not pay twice for the same role.
- The guarantee covers every placement, from warehouse associate to operations director.
We turn down mandates we cannot deliver. The six-month guarantee holds us to it. It is the only quantified promise on this site, because it is the only one we can put in writing. The rest is judged on the candidates we send you.
On the candidate’s side
- Your profile only goes to an employer after you say yes to that specific role.
- Our fees are paid by employers. Applying never costs you anything.